I have a question about a product on your store. How do I contact you?

There are several ways you can contact us here at Thortek Outdoors. Currently we can be contacted by online chat, contact form, and directly through email.

Online Chat: Connect with us via messenger through the messenger symbol on the bottom-right corner of this page.

Contact Form: For any inquiries or assistance, you can also leave a message through our feedback form which is located on our Contact Us page

Email: You can also contact support directly through support@thortek.ca

Response times vary, but we will get to you just as soon as we can.

How can I pay for my order?

We accept Pay-pal, all credit cards, and a variety of other options such as Apple Pay and Google Pay. If you have any issues, or would like us to offer a different method of payment, please feel free to contact us at support@thortek.ca.