We would love to hear from you and help you find what you are looking for. Please contact us via any of our contact methods and if we add the product you’re looking for, we will let you know!
FAQ Category: Pre Sales Questions
I have a question about a product on your store. How do I contact you?
There are several ways you can contact us here at Thortek Outdoors. Currently we can be contacted by online chat, contact form, and directly through email.
Online Chat: Connect with us via messenger through the messenger symbol on the bottom-right corner of this page.
Contact Form: For any inquiries or assistance, you can also leave a message through our feedback form which is located on our Contact Us page
Email: You can also contact support directly through support@thortek.ca
Response times vary, but we will get to you just as soon as we can.
How can I pay for my order?
We accept Pay-pal, all credit cards, and a variety of other options such as Apple Pay and Google Pay. If you have any issues, or would like us to offer a different method of payment, please feel free to contact us at support@thortek.ca.