How do I request a refund or return for an item?

If a product doesn’t suit you for any reason, please contact us within 30 days and we will do our best to make it right according to our Return Policy. You can contact us in three ways:

Online Chat: Connect with us via messenger through the messenger symbol on the bottom-right corner of this page.

Contact Form: For any inquiries or assistance, you can also leave a message through our feedback form which is located on the Contact Us page.

Email: You can also contact support directly through support@thortek.ca

We will get back to you and help you so that you can get back to planning your next adventure.

Category: After Sales Questions
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